01
Phone repair
Screens, batteries, ports, back glass, cameras, software, and no-power evaluation for Morristown phone owners.
- Broken screens
- Battery issues
- Charging faults
/ Local experts. Real solutions.
Morristown’s trusted repair + IT shop.
Phones, computers, game consoles, tablets, and microsoldering—all from one experienced team inside College Square Mall.
Located inside College Square Mall2550 E. Morris Blvd., Morristown, TN 37813Veteran-owned and operatedOwned by a service-disabled U.S. Army veteran
500+ Google reviewsSee what customers sayQuick estimate Step 1 of 3
What needs attention?
Get a quick planning estimate. No automated guesswork or made-up pricing.
3
Get My Estimate Get your estimateWe’ll show you pricing and next steps.
Ready to bring it in? Start a repair request
- Free diagnosticsWe find the problem before you pay a thing.
- No fix, no fee*Decide not to repair? You owe nothing.
- 60-day warrantyOn repairs and parts (14 days on consoles).
- You approve the priceNo work beyond the estimate without your OK.
*A $40–$100 repair attempt fee applies only to board-level repair, data recovery, or devices with a prior repair attempt when the repair isn't successful. Warranty covers the original issue; exclusions apply.
Customer reviews
500+ Google reviews from Morristown neighbors.
Read what customers say about their repairs on our Google listing, and tell others about your visit.
If you have an Apple computer, don't waste your time calling anyone else to work on it. Rob, diagosed the problem with my iMac 27 and repaired it quickly. I had him do an upgrade on it while he had it and now it's even more awesome. Aside from that, Rob is friendly, professional and doesn't charge an arm and a leg.
Joe M.iMac 27 repair and upgrade
Where do I begin? Rob has great customer service, always cutting up with you. Rob is very knowledgeable with computers/ repairs. He is the go to guy!
Luke P.Computer repair
This place is awesome if you're looking for a computer. I went in and talked to the owner about what I was needing and he helped me find a laptop that would fit my gaming needs. He was friendly and very knowledgeable.
Kimmy I.Gaming laptop
Rob is great to work with and really knows his stuff! 10/10 would recommend!!
Jessica H.
What we fixStart with the device.
Start with the device.
We go as deep as it takes.
Every repair starts with the symptom and your exact model. Pick a device to see what we check, common problems, and answers to the usual questions.
02
Nintendo Switch repair
Local help for USB-C, power, drift, rails, displays, card readers, docking, and board problems.
- USB-C ports
- Joy-Con drift
- No power
03
PlayStation & Xbox
Console diagnostics for HDMI, video, power, storage, overheating, disc drives, and contamination.
- HDMI damage
- No video
- Overheating
04
iPad & tablet repair
Careful tablet repair for glass, touch, LCD, batteries, charging, housings, software, and power.
- Broken glass
- Touch failure
- Charging issues
05
Computer & laptop repair
Plain-language help for slow, damaged, infected, overheating, or non-booting computers.
- Windows repair
- Upgrades
- No power
06
Microsoldering & board repair
Component-level evaluation when a connector, trace, pad, or circuit needs more than a parts swap.
- HDMI ports
- USB-C ports
- Board diagnostics
07
Data recovery
Risk-aware evaluation for deleted files, failing storage, external drives, and non-booting computers.
- Failing drives
- Deleted files
- Data transfer
08
Custom gaming PCs
New builds, balanced upgrades, cooling, cable management, troubleshooting, and workstation planning.
- New builds
- GPU upgrades
- Cooling
BOARD-LEVEL
REPAIR
REPAIR
Advanced repair
We go deeper than swapping parts.
Some devices need more than a new screen or battery. Qucin can evaluate complex failures under the microscope and tell you plainly whether a repair is practical.
- HDMI port replacement
- USB-C + charging ports
- Microsoldering
- Trace + pad repair
- Connector replacement
- No-power diagnostics
- Power-rail diagnostics
- Liquid-damage evaluation
- No-video diagnostics
- Data recovery evaluation
Not every board can be saved or is worth the cost. We tell you before any approved work starts.
Explore board repairHow it worksFrom “what happened?”
From “what happened?”
to tested and ready.
Repair time depends on the device, the damage, parts, and how busy the bench is. You’ll know what’s happening at each step.
- 01
Tell us what’s wrong
Start online, call, or walk in with the symptoms.
- 02
Bring it to Qucin
Visit us inside College Square Mall.
- 03
We document + evaluate
We record the condition and diagnose the reported issue.
- 04
You approve the work
We explain the recommendation before proceeding.
- 05
We repair + test
Approved work is completed, checked, and returned with an update.
Visit the shop
Drop it off. Shop the mall.
Qucin is inside College Square Mall in Morristown. Drop off your device, finish your errands, get updates, and come back when it’s ready—no extra cross-town trip.
We’re locally owned—by a service-disabled U.S. Army veteran—and help individuals, families, gamers, and students across Morristown and East Tennessee. Qucin stands for:
- Quality
- Unity
- Creativity
- Innovation
- Nobility
Finishing during one shopping trip isn’t guaranteed; parts, damage, and diagnostics can change timing.
Before you visit
Straight answers.
Policies and timing vary with the repair. Here’s the useful baseline.
All repair FAQsWhere is Qucin?
Qucin is inside College Square Mall at 2550 E. Morris Blvd., Morristown, TN 37813. We serve Morristown, Hamblen County, the Lakeway area, and surrounding East Tennessee communities.
Is Qucin veteran-owned?
Yes. Qucin is veteran-owned and operated—owned by a service-disabled U.S. Army veteran—and serves Morristown from inside College Square Mall.
What are your hours?
Monday through Saturday 10 AM to 8 PM, and Sunday 12 PM to 6 PM. Holiday hours may vary, so call before making a special trip.
Do I need an appointment?
No appointment is required for most walk-in diagnostics. For time-sensitive requests, call first so we can get ready for you.
How long will my repair take?
Most repairs are completed within 1–48 hours. Timing depends on the device, damage, parts availability, repair complexity, and how many devices are ahead of yours, so it isn't guaranteed.
Are diagnostics free?
Diagnostics are free. If you decide not to repair after we diagnose the problem, you pay nothing. A repair attempt fee of $40–$100 applies only to board-level repair, data recovery, or devices with a prior repair attempt when the repair or recovery isn't successful.
Do repairs come with a warranty?
Repairs and parts are covered by a 60-day warranty (14 days for game consoles) on the original issue. Unrelated problems, physical or liquid damage after the repair, software issues, outside parts, and tampering aren't covered.
Will I get a price before you repair it?
Yes. Qucin explains the recommended work and gets your approval before doing anything outside what you already approved. You can also check a planning estimate online before you visit.
Do you repair HDMI and charging ports?
Yes. Qucin evaluates HDMI, USB-C, and charging connectors, including damage that may extend to board pads, traces, or circuitry.
Can I check my repair status online?
Yes. Use the Check Repair Status page with your ticket number, last name, and the phone or email on the ticket.
How do you protect customer information?
Qucin requests only what service requires, limits credential access, avoids personal files without legitimate need and authorization, and recommends backups where practical.
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